petals & drizzle

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Terms and Conditions

Privacy Policy – Petals & Drizzle

Effective Date: August 8, 2025

At Petals & Drizzle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.

1. Information We Collect

We collect only the information necessary to fulfill your order:

Name, email address, phone number
Delivery address
Order information
Payment details (processed securely via Apple Pay or Google Pay)

2. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate regarding order status or issues
Improve our services and offerings

We do not sell or rent your personal data to third parties.

3. Payments

We use trusted third-party payment providers (Apple Pay and Google Pay) to process transactions. We do not store or access your payment card details.

4. Data Security

We implement security measures such as SSL encryption to protect your information during transmission.

5. Cookies

Our website may use cookies to improve your browsing experience. You may disable cookies in your browser settings.

6. Contact

For questions regarding your privacy, contact us at:

📧 [YourEmail@example.com]

📞 [Your Phone Number]

Return and Refund Policy

Terms & Conditions – Petals & Drizzle

Effective Date: August 8, 2025

By placing an order with Petals & Drizzle, you agree to the following terms and conditions. These terms apply to all transactions on our website and any services we provide.

1. Custom Orders & Seasonal Products

All gift baskets are custom made using seasonal fruits and flowers.
Product availability may vary; we reserve the right to substitute with similar items of equal or greater value.

2. Order Deadlines & Cancellations

Orders must be placed at least 1 day in advance.
Cancellations made less than 12 hours before scheduled delivery are subject to a 25% cancellation fee.

3. Payments

We accept Apple Pay and Google Pay only.
Full payment is required at the time of ordering to confirm your order.

4. Delivery

We offer local delivery only within [Your Delivery Area].
Delivery is considered complete once the order is delivered to the provided address.
Once delivered, full responsibility for the products lies with the client.

5. Storage & Liability

Some items, such as chocolate-covered strawberries or products containing lactose, require refrigeration immediately after delivery.
We are not liable for product spoilage due to improper storage or unattended deliveries.

6. Refunds & Returns

Due to the custom and perishable nature of our products, all sales are final.
We do not offer refunds, returns, or exchanges.

7. Intellectual Property

All content on our website, including images, text, and branding, is the intellectual property of Petals & Drizzle and may not be reproduced without permission.

8. Governing Law

These terms are governed by the laws of [Your State/Country]. Any disputes will be resolved under the jurisdiction of [Your Local Court or Region].

Terms and Conditions

Return and Refund Policy

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